Welcome to Milkoraa! These Terms and Conditions outline the rules and guidelines for using our website and making purchases from us. By accessing our site or placing an order, you agree to abide by these terms.

1. General Terms Milkoraa operates www.milkoraa.com as an e-commerce platform for the sale of traditional dairy and confectionery products including Desi Ghee, Butter, Cookies, and Chocolates. These terms govern all purchases and interactions through our website.

2. Product Information All product descriptions and images are accurate to the best of our knowledge. However, natural variations in handmade products may exist. We make no health or medical claims about our products and recommend following daily recommended consumption quantities as mentioned on the labels.

3. Orders and Payments Orders can be placed online and are confirmed upon receipt of payment via Razorpay, UPI, credit/debit cards, or cash/cheque for eligible options. All transactions are secure. We do not store any payment data.

4. Pricing and Availability All prices listed are in INR and inclusive of applicable taxes. Prices and availability are subject to change without notice. We reserve the right to cancel any order if a product is out of stock or pricing was incorrectly listed.

5. Minimum Order Value There is no minimum order value for shopping with us. However, shipping charges may apply on smaller orders. Free shipping is available on orders above a certain value threshold, as mentioned on the website.

6. Shipping and Delivery We ship using reputed courier services across India and internationally. Average delivery times range between 5 to 10 days in India. Refer to our Shipping & Delivery Policy for full details.

7. Cancellations and Refunds Orders can be cancelled before dispatch. Once shipped, they cannot be cancelled or refunded except in the case of damaged products. We do not offer replacements or exchanges. See our detailed Cancellation & Refund Policy.

8. Reselling Policy We allow authorized reselling of our products. Interested individuals or businesses should contact us at support@milkoraa.com to discuss terms.

9. Intellectual Property All content, branding, images, and product designs on this website are the intellectual property of Milkoraa and may not be reused without written permission.

10. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. All purchases are at the customer’s discretion and risk.

11. Updates to Terms Milkoraa reserves the right to revise these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

Contact For questions regarding these terms, write to us at support@milkoraa.com.