At Milkoraa, we are committed to protecting the privacy of our customers and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, www.milkoraa.com. Your trust is important to us, and we respect your right to privacy.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

1. Information We Collect When you visit our website or place an order, we collect the following personal information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number

This information is collected solely to process and fulfill your order, provide customer service, and share updates and offers related to Milkoraa products.

Please note: We do not collect or store your payment information (credit/debit card numbers, CVV, net banking credentials, etc.). All transactions are securely processed through our third-party payment gateway, Razorpay.

2. Use of Cookies Milkoraa uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us recognize your preferences, analyze website traffic, and provide personalized content. You can choose to accept or decline cookies through your browser settings.

3. How We Use Your Information The information we collect is used for the following purposes:

  • To process and deliver your orders
  • To communicate order confirmations, shipping updates, and delivery notifications
  • To respond to your queries and customer service requests
  • To send promotional emails and offers (if you opt in)
  • To improve our website, product offerings, and user experience

4. Data Security We implement robust security measures to protect your data from unauthorized access, disclosure, or misuse. Your data is stored on secure servers, and access is limited to trusted personnel who are required to keep information confidential.

5. Sharing of Information Milkoraa does not sell, rent, or share your personal information with any third-party marketing services or unrelated businesses. The only parties who may have access to your data are:

  • Our shipping and logistics partners (for delivery purposes)
  • Our customer service team (to assist you)
  • Legal authorities, if required by law

6. Email Communications When you provide your email address, you may receive promotional emails and newsletters from us. You can opt out anytime by clicking the unsubscribe link in any email or contacting us directly.

7. Children’s Privacy Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from minors.

8. Your Rights You may request access, correction, or deletion of your personal data by contacting us at support@milkoraa.com. We will respond promptly and comply with applicable laws.

9. Changes to the Policy We may update this Privacy Policy from time to time. All changes will be posted on this page, and the updated version will take effect immediately upon posting.

10. Contact Us If you have any questions about this Privacy Policy or your personal data, you may contact us at:

Milkoraa Rajsamand, Rajasthan, India Email: support@milkoraa.com