At Milkoraa, we are committed to delivering your favorite dairy delights quickly and safely, whether you’re ordering from a city, town, or even internationally.

1. Shipping Partners We have partnered with trusted courier services like Delhivery, Shiprocket, and Bluedart to ensure timely and secure deliveries.

2. Dispatch Time All orders are processed and dispatched within 1 to 2 business days after payment confirmation. Orders placed on weekends or holidays are dispatched the next working day.

3. Estimated Delivery Time

  • Domestic orders (India): 5 to 10 working days depending on your location
  • International orders: Delivery time will vary depending on the country and customs process. Estimated timelines are shown during checkout.

4. Shipping Charges We offer free shipping on orders above a certain order value, which is clearly mentioned on our website. Orders below that value may incur a nominal shipping fee.

5. Cash on Delivery (COD) COD is available on eligible domestic orders only. COD charges may apply and are displayed during checkout.

6. International Shipping We offer international shipping to select countries. Shipping charges and duties (if applicable) are calculated at checkout. Customers are responsible for any import/customs duties in their respective countries.

7. Tracking Your Order Once your order is dispatched, you will receive an email/SMS with the tracking number and link. You can track your shipment directly from our website or the courier partner’s portal.

8. Delivery Delays While we strive to meet our promised timelines, delays may occur due to external factors such as weather, holidays, or courier constraints. We appreciate your patience during such situations.

9. Incomplete or Incorrect Address Milkoraa is not responsible for failed deliveries due to incorrect or incomplete shipping addresses. Please ensure your address details are accurate at the time of order.

10. Undelivered Packages In case the courier is unable to deliver after multiple attempts, the product will be returned to us. Re-shipping may incur additional charges.

11. Customer Support If your order has not arrived within the estimated delivery time or you need assistance, please contact: Email: support@milkoraa.com